Milos Terms of Use (EULA)

Last updated: 12 October 2026

These terms are an agreement between you and ACORNAWARE PTE. LTD., Singapore (“we”) for your use of the Milos app. By creating an account or using the app you accept them. Our Privacy Policy explains how we handle your data and is part of these terms.

1. Licence

We give you a personal, non-exclusive, non-transferable, revocable licence to use Milos on Apple devices you own or control, as permitted by the App Store Usage Rules. You may not copy, modify, reverse-engineer, resell or redistribute the app, or use it to build a competing service. Milos, Milo and the app’s design and content are ours or our licensors’; these terms give you no other rights to them.

2. Your account

You must be at least 16. Keep your sign-in secure; you are responsible for what happens under your account, and must tell us if you think it has been compromised. One account is for one person.

3. Your records

The records, photos and messages you create are yours. You give us permission to store, process and display them only as needed to provide the service to you (including sending the relevant parts to the AI provider, as described in the Privacy Policy). Keep your own copy of anything important: you can export your records at any time, and we are not a backup service for your photos.

4. Not medical advice

Milos and Milo give general information about eating, body weight and training. Calorie and nutrient numbers, including those recognized from photos or estimated from a description, are estimates and can be wrong. Nothing in the app is medical, dietary or clinical advice; it does not diagnose, treat or prevent any condition, and it is not for emergencies. Talk to a doctor or registered dietitian before making significant changes, especially if you are pregnant or breastfeeding, have a medical condition, take medication, or have or have had an eating disorder. Stop and seek help if you feel unwell.

5. AI features

Milo is powered by an AI model. Its answers may be incomplete, out of date or mistaken; use your own judgment and check anything that matters. Targets and plans only take effect when you accept them. You must not use Milo to generate content that is unlawful, harmful to others, or that you then present as professional advice.

6. Acceptable use

Don’t misuse the service: no attempts to access other people’s data, probe or disrupt the service, circumvent limits, upload malicious or unlawful content, or use the app for anything unlawful. We may limit how much the AI features can be used by one account to keep the service available for everyone.

7. Price and third-party services

Milos is currently free. If we introduce paid features, we will tell you in the app and ask before you are charged; purchases would be handled by Apple under its terms. Apple Health, Sign in with Apple and Google sign-in are provided by Apple and Google under their own terms.

8. Changes and ending

We may update the app and these terms; if a change matters to you, we will tell you in the app before it takes effect, and continuing to use Milos after that means you accept it. You can stop using Milos at any time and delete your account in Settings. We may suspend or close accounts that break these terms, and we may discontinue the service with reasonable notice, in which case you will be able to export your records first.

9. Warranty and liability

The app is provided “as is” and “as available”. To the extent the law allows, we disclaim implied warranties; we are not liable for indirect or consequential losses, lost data you did not export, or losses caused by relying on estimates or AI output; and our total liability is limited to the amount you paid us for the app in the previous 12 months (or, if nothing, SGD 50). Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or any other liability that cannot be limited by law.

10. Apple

These terms are between you and us, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and is not responsible for any claims relating to the app (including product liability, legal compliance, or intellectual-property claims). We are responsible for support and for addressing any claims; contact us at the address below. If the app fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price, if any; Apple has no other warranty obligation. You confirm you are not in a country subject to a U.S. Government embargo or on any U.S. Government restricted-party list. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

11. Law and the rest

These terms are governed by the laws of Singapore, and disputes go to the courts of Singapore, without prejudice to consumer protections and the right to sue at home that you have where you live. If any part of these terms is found unenforceable, the rest still applies. These terms and the Privacy Policy are the whole agreement between us about Milos. The English version governs if the translations differ.

12. Contact

ACORNAWARE PTE. LTD., Singapore — milos@acornaware.com